Pallet Repair
Expert repair services that extend the life of your used pallets. Fix them for a fraction of the cost of buying new.
Request Pallet Repair Service
Describe the damage and quantity. We will provide a repair estimate that will save you money versus buying new.
Repair vs. Replace: The Numbers
Repairing used pallets is almost always more cost-effective than buying new. Here is why businesses are choosing repair over replacement.
Repair Used Pallets
The smarter optionAverage savings vs buying new
Buy New Pallets
The expensive optionMore expensive than repair
What We Fix
From simple board replacements to full structural overhauls, our repair team handles every type of used pallet damage.
Broken Deck Boards
Cracked, split, or snapped top or bottom deck boards are the most common pallet damage. We remove the broken board and replace it with a matching piece of the same thickness and wood type.
Split Stringers
Stringers (the long boards that run underneath) can split from forklift impact or overloading. We reinforce or replace split stringers to restore full load-bearing capacity.
Missing Blocks
Block pallets can lose their corner or center blocks from impact. We fabricate and install replacement blocks that match the original specifications.
Loose Nails & Fasteners
Protruding or loose nails are a safety hazard. We re-nail, replace fasteners, and ensure all hardware is flush and secure across the entire pallet.
Warped or Bowed Boards
Moisture exposure can cause boards to warp or bow. We replace warped boards to ensure the pallet sits flat and stacks safely.
Structural Reinforcement
Pallets that need to carry heavier loads than their original design can be reinforced with additional boards, thicker stringers, or metal plates.
How Pallet Repair Works
Assessment
We inspect every used pallet and document the damage. Pallets are sorted by repair complexity.
Sorting
Pallets are grouped by damage type for efficient batch processing. Similar repairs are done together.
Dismantling
Damaged components are carefully removed. Reusable hardware is retained for reinstallation.
Replacement
New or reclaimed boards, stringers, and blocks are cut to specification and installed.
Fastening
All components are secured with pneumatic nailers. Every nail is set flush for safe handling.
Inspection
Repaired pallets undergo final quality check. Only pallets that meet our standards ship out.
Repair Case Studies
These are real examples of how our used pallet repair service has saved our clients money and kept pallets out of landfills.
Warehouse Pallet Restoration
A batch of 200 used GMA pallets with multiple broken deck boards, loose nails, and two pallets with split lead boards. The pallets had been in service for approximately 4 years and were scheduled for disposal.
All 200 pallets repaired to Grade B condition. Broken boards replaced, nails re-driven and reinforced, split boards replaced with kiln-dried lumber. Pallets returned to service within 48 hours.
Distribution Center Emergency Repair
A distribution center received 500 used pallets from a supplier, 80 of which failed their incoming inspection. Issues included missing blocks, cracked stringers, and protruding nails.
Our team performed on-site repairs over two days. All 80 pallets were restored to specification and cleared for use in the facility automated racking system.
Recurring Monthly Repair Program
A food processing plant was discarding approximately 100 used pallets per month due to various damage types. The pallets were being replaced with new at full price.
We set up a monthly repair program. Each month, we pick up damaged pallets, repair them at our facility, and return them within the week. Average repair rate: 85% of collected pallets.
Choose Your Repair Method
Facility Repair
Used pallets are picked up from your location, repaired at our fully equipped facility, and returned to you within 24-48 hours. This is the most cost-effective option for large batches and complex repairs.
- Full range of repair capabilities
- Most cost-effective per pallet
- Quality controlled environment
- Free pickup and return for 50+ pallets
- 24-48 hour standard turnaround
On-Site Repair
Our repair crew comes to your facility with a mobile repair kit. Used pallets are repaired on-site without leaving your property. Best for operations that cannot afford pallet downtime.
- No pallet downtime
- Repairs done during your business hours
- Portable equipment and tools
- Ideal for urgent repairs
- Available within Raleigh-Durham area
Set Up a Recurring Repair Program
For businesses that generate damaged used pallets on a regular basis, our recurring repair program is the most economical solution. We pick up your damaged pallets on a schedule, repair them, and return them — keeping your inventory full and your costs down.
Recurring repair clients receive priority scheduling, discounted per-pallet rates, and a dedicated account manager who tracks your repair history and identifies patterns to reduce future damage.
Extra savings on recurring
Average repair success rate
Avg. annual client savings
Most popular schedule
How the Program Works
Initial Assessment
We evaluate your pallet usage, damage patterns, and volume to design a custom repair program.
Schedule Setup
We agree on a pickup and delivery schedule — weekly, biweekly, or monthly — that matches your operation.
Ongoing Service
We pick up damaged used pallets, repair them at our facility, and return them ready for service.
Reporting
You receive monthly reports on pallets repaired, cost savings, and recommendations to reduce damage.
Should You Repair or Replace?
Not every pallet is worth repairing, and not every damaged pallet needs replacement. Here is how to make the right decision for different damage scenarios.
| Damage Type | Repair Cost | New Pallet Cost | Recommendation | Why |
|---|---|---|---|---|
| 1-2 broken deck boards | $2 - $4 | $12 - $18 | Repair | Simple fix that restores full function at a fraction of replacement cost. |
| Split stringer (one) | $4 - $6 | $12 - $18 | Repair | Stringer reinforcement is cost-effective and adds years of service life. |
| Loose nails throughout | $2 - $3 | $12 - $18 | Repair | Re-nailing is fast and inexpensive. No structural work needed. |
| 3+ broken boards + split stringer | $6 - $9 | $12 - $18 | Repair | Still 40-60% cheaper than new, though approaching the threshold. |
| Multiple split stringers | $8 - $12 | $12 - $18 | Consider both | Repair is still cheaper but the cost gap narrows. Consider pallet age and remaining lifespan. |
| Severe rot or mold throughout | Not feasible | $12 - $18 | Replace + Recycle | Pervasive rot compromises structural integrity. Better to recycle and start fresh. |
| Complete structural failure | Not feasible | $12 - $18 | Replace + Recycle | When the pallet has multiple critical failures, repair cost exceeds replacement cost. |
* Costs shown are estimates for standard GMA 48x40 pallets. Actual repair costs vary based on wood species, damage severity, and order quantity.
Turnaround Times by Repair Type
We know that downtime costs you money. Here is exactly how long each type of repair takes, so you can plan your operations accordingly.
Loose Nail Repair
Re-nailing and fastener tightening is our fastest repair. Pallets can be picked up and returned the same business day for most quantities.
Single Board Replacement
Replacing one broken deck board per pallet is a quick operation. Standard turnaround is within 24 hours of receiving the pallets.
Multiple Board Replacement
Pallets needing two or more boards replaced require additional sourcing and labor. Most batches are completed within 48 hours.
Stringer Repair / Reinforcement
Stringer repairs are more involved and require careful alignment and fastening. We allow a full 48-hour window for quality assurance.
Full Structural Overhaul
Pallets needing extensive work — multiple boards, stringer repair, and re-fastening — receive a complete overhaul in 2-3 business days.
Custom / Specialty Repair
Non-standard repairs including resizing, reinforcement, custom modifications, and converting pallets from one configuration to another.
Rush service available for all repair types.
Need faster turnaround? We offer priority processing for an additional fee. Contact us to discuss your timeline.
Warranty on All Repairs
Every used pallet we repair comes with our workmanship guarantee. If a repair fails under normal use within the warranty period, we will re-repair it at no additional cost. We stand behind our work because we use quality materials and proven techniques.
Our warranty covers the specific repair work performed — replacement boards, reinforced stringers, re-nailed fasteners, and any other repair we make. Normal wear and tear from standard pallet use is not covered, but repair failure is.
90-Day Workmanship Guarantee
All standard repairs are covered for 90 days from the date of return. If our repair fails under normal use — a replaced board splits, a reinforced stringer cracks, or re-set nails come loose — we fix it free.
Material Quality Promise
We use only quality replacement lumber that matches the original wood species and thickness. Replacement boards are kiln-dried and meet structural standards for pallet construction.
Free Re-Repair or Credit
If a warrantied repair fails, you have two options: we re-repair the pallet at no cost, or we issue a credit toward your next repair or purchase order. Your choice.
Recurring Client Extended Warranty
Clients on our recurring repair program receive an extended 180-day warranty on all repairs. This is our way of rewarding loyalty and long-term partnerships.
How Much Can Repair Save You?
Here are real-world savings scenarios based on common repair volumes. See how quickly repair costs pay for themselves compared to buying new.
Small Business
50 pallets / monthMonthly savings
Annual savings
Mid-Size Warehouse
200 pallets / monthMonthly savings
Annual savings
Large Distribution Center
500 pallets / monthMonthly savings
Annual savings
* Savings estimates are illustrative and based on typical repair scenarios. Actual savings depend on damage severity, pallet type, and market pricing. Contact us for a custom savings analysis.
Pallet Repair FAQ
There is no minimum quantity. We will repair a single pallet if that is what you need. However, our service is most cost-effective for batches of 20 or more pallets, and free pickup and return starts at 50 pallets within the Raleigh-Durham metro area. For quantities under 50, you can drop off pallets at our facility or pay a nominal pickup fee.
Yes. Many pallets go through multiple repair cycles over their lifetime. As long as the core structure — stringers and a majority of the deck — is still sound, we can replace individual components and extend the pallet life further. There is no limit to the number of times a pallet can be repaired, though eventually the cumulative repairs may approach the cost of a new pallet, at which point we will honestly recommend replacement.
We primarily specialize in wood pallet repair. Plastic pallet repair is more limited due to the specialized equipment required for welding and molding plastic. However, we can assess plastic pallet damage and may be able to repair certain types of plastic pallet damage, particularly cracked or broken runner sections. For extensive plastic pallet damage, we recommend recycling and replacement.
Absolutely. When you bring us damaged pallets, you can specify the target grade you need them restored to — Grade A, Grade B, or simply functional (Grade C). Restoring to a higher grade requires more precise work and higher-quality replacement materials, which is reflected in the repair cost. We will always tell you upfront whether a pallet can realistically be restored to your target grade.
Pallets that we determine are beyond economical repair are automatically routed to our recycling program. The wood is broken down into mulch, biomass fuel, or other useful materials. The metal hardware is separated and sent to metal recycling. Nothing goes to a landfill. If you bring us a batch of 100 pallets and 85 are repairable, we will repair the 85 and recycle the remaining 15 — you only pay for the repairs.
Stop Throwing Away Fixable Pallets
Most damaged used pallets can be repaired for a fraction of the cost of replacement. Let us show you how much you can save.